From the creation of campaigns to the execution of the various streams of marketing and analysis of completed campaigns, all areas of marketing fall under this category.
Target the web content that is not working for your business.
From the creation of campaigns to the execution of the various streams of marketing and analysis of completed campaigns, all areas of marketing fall under this category.
Tomorrow is going to be a great day. Mack D. Male, one of Edmonton, Alberta’s blogging elite will be hosting a seminar downtown at the Alberta Business Link. For those who can make it, there is no need to RSVP. Just show up with some business cards and GET YOUR LEARN ON.
In honour of Mr. Male’s upcoming session, I would like to share some perspective on business blogging and where the Red Paper Clip team sees it going.
The consistent growth of business blogging over the last few years is impressive. Email marketing and social media promotion of business blogs are new but essential methods to build leads, authority and community. Their flexibility through the use of platforms and services like WordPress, MailChimp and Aweber makes it easy for even the most novice of content creators.
But the continued growth of business blogs hasn’t slowed down the readership. In fact, it continues to blossom in ways that puzzle even the craziest economists. The readership resource is far from extinguished. For new bloggers, the water’s still warm.
Don’t ever let a content strategist, social media person, or anyone who has a job on the Interwebz tell you that data doesn’t matter. One of the greatest advantages of the internet is that everything is trackable. Use this to your business blog’s advantage. Track clicks through Google Analytics, search socially trending topics on Twitter trends and Google Alerts, and get a sense of what people really want to know. Your relevance to them—and your popularity—will skyrocket within a few posts.
We’ve entered a really interesting time in content creation and management. Today, it’s easy to post images, diagrams, client testimonials, comments, questions, videos, clickable links and audio conversations. Take advantage of these content possibilities by looking at your business blog more like a magazine and less like a sidebar newspaper column. I’ve seen industrial business blogs that look more like climbing magazines (by design, of course), and they earn a much higher yield of leads and traffic than their more conservative counterparts.
The fact that I have to further explain so-called Real Simple Syndication (RSS) feeds to new and established clients is proof that they are never going to catch on. I can’t be bothered to tome on their history (since I predict that their death knell might be in 2012), but here is a great explanation. I always suggest that companies keep their email lists close to their hearts, because it’s where some of your best leads will always come from.
I like imagining mobile and smartphone communication like I imagine Zooey Dechanel’s recent explosion on television. Dechanel’s been in film for a few years, and she’s been working her skills on the big screen just fine. But since earning the lead role in The New Girl, she has been surrounded by a crack team of comedy writers and producers that has really shaken the industry up. Mobile phone use is the same. We’re sitting in a perfect storm of mobile market advantages (ease, cheap prices, easy applications, ubiquity) and the world has thus responded. Keep mobile users in mind when preparing your blog topics. Avoid anything that might not translate well to mobile users, and they will continue to visit.
The proliferation of business blogs has created one problem: There is so damn much information out there, readers often don’t know who best to follow. Many of us in the same profession may have similar views on best practices. So how do you keep those lucky few who visit? Tell your story and keep it up top in your messaging. Readers like to connect with people more than information. Be human. Be courteous. Be professional. Be yourself.
People will read only what they can find. Using simple and effective search engine optimization practices will ensure that you rank where you need to, captivating the right audience to build those leads. Great content is invisible without good SEO. We’ve a few good articles on the matter here.
So for those of you in Edmonton, I look forward to meeting you at the Business Link seminar tomorrow!
Bests,
Idris
We’re having a lot of fun right now.
We’re working with X5 Management on their blog and website. They are an outstanding team. And as we have been working with them on their website content, blog strategy and blog writing, their understanding and skills have grown at a rapid rate. (We highly recommend you visit their site and enjoy their offerings on taking business to the next level.)
When we work with our clients, we tell them that their improvements in creating content is a great thing. It doesn’t matter what level anyone begins at, progress is a wonderful thing.
But when it comes to your blog, what should you be doing with your old blog posts? You know, the ones you might have thought were fine at the time, but you may be afraid to revisit for fear of wanting to alter them altogether.
Ouch! But seriously, you don’t have to go there.
One consideration worth examining involves revisits and possibly a few edits, but rest assured, you won’t have to make faces about your writing.
Instead, you can optimize your old blog posts using a few tricks for SEO (search engine optimization). Cleaning your posts up for search saves you having to do any heavy content editing while still giving you a leg up in marketing your blog to your community and beyond.
It’s possible that your blog posts haven’t really been optimized at all. Not to worry, you need not focus on every post—just the ones that get the most traction.
If you are familiar with Google Analytics, try running it through your posts and track the ones with the most views. This will give you your to-do list.
You might want to go through the blog posts that you feel are the strongest posts, the ones you want shared and found. Add these to your list, but put them at the TOP.
Next, find out what these posts are optimized for by running Wordle. This forms the keywords into a tag cloud. The largest words in the cloud are the most often used terms or phrases.
Run those terms through your keyword tool (if you don’t have one, try Google’s Keyword Research Tool) to find other terms that will fit well in the post. Build a short list and keep it handy.
Have a look at the post and make sure those terms end up in the content in your titles. Make sure those terms use title tags H1 and H2, and they are not just bolded body content. Make sure the best keywords or phrases end up in your image tags and your URL, too.
Once you get through the content, you might want to do a little housekeeping for those few blogs that are lacking:
Yes, it might still seem like extra work and effort to make any of these changes to those pieces that are parts of your website’s past. But remember: You shouldn’t worry about doing it all in one swoop. Any adjustment you make to them will make a difference to the algorithms that rule the web.
Also, it saves you having to make any heavy edits to your already-posted content—because none of us have that kind of time!
If time is an issue for you making your blog or website a success, please visit our Contact Page, fill our the form, and we’ll get in touch with you.
Idris
This week, we were generously invited to a networking event held semiweekly by the BoB Clubs (Business over Breakfast) midday group of Edmonton. Geneve and I didn’t sit together, and so we managed to really work the room, though she got first dibs at our shared lunch plates. I longingly stared from across Expressionz Cafe.
As the members and guests talked about their respective businesses, I diligently jotted notes about each presentation. As we finished our meals and began networking, I got into a spirited discussion about web content, blogging and how to build website traffic.
The chatter attracted a gentleman who came right up behind us and began asking pointed questions. He was in the healthcare industry and had a fair share of news related content on his website, but he was curious if there were possible advantages for him to be blogging.
I was careful.
I didn’t let myself wax endlessly, and I did tell him that we could have a detailed conversation about his clients might be seeking and how that might work for him.
He hasn’t returned my email—it was only thirty hours ago. But I wanted to share a few ideas about what has made me so excited:
This is a big question, and it wouldn’t be easy to answer broadly. The gentleman I spoke with on Friday was an independent service provider for patients, so I will try to answer his question succinctly.
It’s not news that people prefer to surf the web for information and answers to their problems and ailments. The alternative, a trip to the doctor’s office, is even less desirable now that we have this modern convenience. An additional complexity to this issue is the plethora of incorrect or outdated information ranking on Google’s pages. When patients act upon this information, things can escalate to perilous possibilities.
That said, a little guidance from a healthcare professional could go a long way to providing reliable sources for health information. Building a solid blog archive of relevant content, reliable search sites, and new symptom detection sources would be a great start. Additionally, practitioners could share their experiences and professional opinions on changes within their industry, studies that have been published or reviewed, and what possible implications might surface because of those studies. The added advantages of audio, video and guest posts could provide patients with safe, compliant information through a more human medium.
There is huge potential and opportunity for healthcare professionals who merge social media into their content marketing. Social platforms can leverage your reach from your immediate circle and outward. There are possible caveats concerning professional compliance and privacy that practitioners would need to research and understand. But the thought of any real time interaction with a healthcare practitioner frankly is, as a 30-something male, pretty attractive to me.
In fact, I dare say that in our collective near futures, blogs and social media for healthcare practitioners will be more the norm than not.
Building a relevant, respectable and goal-busting online presence is more than possible. And building the right strategy to get things started is a few letters away. If you are in a professional field and you are still unsure of how content marketing could work for you, please fill out the floating form on the left.
If you know what you need, please visit our Contact Page and we’ll get in touch.
Have a great week.
- !dris
Whatever you call them, they’re your people—your online community.
Do you treat them as such, or has your company’s Twitter feed, Facebook page, blog and email newsletter turned into a spam machine, with update after update after update about new products, services and company-held events?
While some may view social media as a means of distancing ourselves from one another and taking the personal out of personal relationships, the opposite is true when it comes to marketing. Once someone has liked, followed or subscribed to you, they have essentially brought you into their circle. They have not only granted you access to their personal or professional online network and presence but they have also gone out on a limb to show all of their followers, friends and fans that they in some way identify with your company and its message. Respect this.
This often involves posting great articles and links you think your people can use, not just updates about you. It’s also about talking to your people. Asking questions is a great way to build community. If you’re a coach, ask them to share or send you a story about a time they surprised themselves by achieving what they thought was unachievable. If you’re a clothing designer, ask them to share the worst clothing trend they fell for in high school. Just get them talking!
When someone does use your social media channels to talk to you or share your material, don’t ever ignore them. A meaningful reply is best (too many “thanks for posting!” comments will feel automated), but any acknowledgment is better than none.
Just as you’re using social media as a networking tool to boost your online presence, your people are too, and it’s all about give and take. Take the time to look through your list of people and see what they’re up to. It’ll give you some great insight into who they are and what they’re looking for, but it’ll also give you an opportunity to talk directly to them or to share their material. When they see that you care enough to pay attention to them, they’ll care enough to pay attention to you.
Tip: If you have a lot of followers, it can help to use a program like SocialBro to create lists of people to keep an eye on. You may not have time to pay close attention to everyone, but even if you can create a list of 50 contacts whose engagement would be a real asset to your company, you’ll still come out way ahead of the game.
In essence, what we’re talking about here is the Golden Rule. We all want our friends and acquaintances to see us as people and to put in the time to stay connected, even if they’re not our bestest best friends.
After all, if you wouldn’t want to be your friend, you can’t expect anyone else to.
Recently, Lululemon began distributing shopping bags with “Who is John Galt?” printed on the sides, following up with a blog post explaining the company’s decision. Unsurprisingly, this has put Lululemon at the center of controversy as some identify with the message and others paint it in a less favourable light, as a libertarian message endorsed by a company that sells a lifestyle based on conscientiousness and harmony.
I’m not here to discuss Ayn Rand’s politics. Instead, what interests me in all this is whether Lululemon is really all that off base in using such a loaded and controversial literary symbol.
In its blog post, Lululemon explained itself by saying that it’s John Galt’s pursuit of greatness over mediocrity that is behind its latest marketing inspiration.
Fair enough. No little kid responds to, “What do you want to be when you grow up?” with, “I want to be mediocre!” And hey, the notion that we can all be whatever we want to be and rise up above circumstance with the right mindset is soothing, kind of like a comfy pair of yoga pants and a cup of hot herbal tea, no?
What’s contentious here is the philosophy of how such greatness is achieved. According to Rand, it’s by acting in self-interest and having a government that stays well out of your way. It’s political.
Using politics in your marketing is ballsy, and those behind the campaign had to have known this would earn the company some enemies.
Or has it?
Something tells me that the people passing Lululemon’s blog post around on Twitter and Facebook and talking about how disgusting this all is aren’t regular Lululemon customers. Lululemon lost the love of the leftist and hippie yoga crowds long ago with its pricing, upscale locales, sweatshop labour allegations, and ubiquitous presence on the bodies of well-to-do so-called “yuppies” and “yummy mummies” in line for an extra-hot skinny latté at Starbucks.
And it is those bodies that Lululemon is marketing to.
Chances are, if you’re the type to have a hate-on for Ayn Rand, you’re not—and never have been—Lululemon’s target market.
The reason so many people are upset at Lululemon’s “Who is John Galt?” campaign isn’t because their much-loved athletic wear provider is a turncoat. It’s because it further reinforces what they already know Lululemon to be: A corporate retailer that has found its niche in high-end, fashionable athletic attire and that aims to profit off of the latest trend in all things yoga, pilates, and dance.
Fact is, Ayn Rand, or at least Lululemon’s interpretation of John Galt, likely resonates with those who are able and willing to spend $100 on a pair of stretch pants. There’s nothing disingenuous about Lululemon’s marketing here. People are strongly divided on the issue, to be sure, but those on the side of Lululemon are exactly the ones Lululemon sought to appeal to.
When it comes to everyone else, well…
No love lost, right?
Having not looked at Lululemon’s market research and having not consulted them on their choice of words, I can of course only guess at the company’s motives and provide distant assumptions about the campaign’s effectiveness. However, if you’d like to see how you can use the written word to connect with your best people, contact us to arrange for a free consultation.
We’ve been writing this blog for long enough, and it’s time to dole out some secrets.
I struggle in malls.
It’s not because my dashing good looks are bringing throngs of new fans chasing me from store to store.
But the same things happen, whether I am at Walmart or Shoppers’ Drug Mart.
I get shocks. All the time. If I walk along tile floors, regardless what I wear, I get shocks whenever my hands near a metal surface. The surface might be touching the ground, it might be elevated, it doesn’t matter. Heck, the metal could be beneath rubber, I still get shocks. And sometimes, they can be painful (and bright).
How does it happen? Friction. I blame the friction for the days I wander through the aisles and hallways hoping for a positive experience, but getting nothing but the opposite. Instead I build a daylong static charge that releases in small, shocky increments.
I never want to touch any surfaces, people’s hands, products or even pocket change (don’t worry, I know it doesn’t conduct much electricity). The friction has became such a distraction that I can’t escape it. I often go home frustrated and without anything I was planning to buy.
Online sales experiences are remarkably similar. No, people may not be shocked away from website or subscription forms in an embarrassing display of light and awe. But in web content and web usability, friction is a reality for visitors. Inconsistencies, like rough surfaces, increase friction. Friction creates static in potential buyers’ minds. Static breeds skepticism, and prevents people from clicking forward.
What are possible inconsistencies that cause friction?
1) Your visitors’ mindset and the thoughts that enter their minds should be the source of all your creative decisions. When they are not, these cast subtle negative cues:
Each of these issues can create a climate for your buyers’ mindset, and these are either working for you, or they are working against you. It’s up to you (with people like us) to find out what parts might be doing that and what parts need to be kept.
2) Your buyers’ experience may seem a more difficult element to measure, but it is no less important as a way to reduce friction. The quality of your products and the experience of your staff has no bearing if visitors can’t learn what they want when they want it. Frustration is the ugliest emotion in web usability, so it serves you to know what to watch for:
Friction in a web experience can be a dangerous thing, but if you are watching for those inconsistencies, they can become a powerful learning tool. Using analytics to track clicks and time on pages will give you your to-do list. For many businesses, social media comments and searches are also great ways to know what people are saying about you and your site. (We recommend that negative comments are responded to quickly and with grace.) Always be thankful for people’s positions. They are a living learning tool.
As people, we have deepened our reliance on the web for making decisions and marketing to those people who are making decisions. We must remove all points of friction to make their experiences easier.
And until I figure out how to safely maneuver my way through the mall without friction, it might be where I stay, too!
Happy (Canadian) Thanksgiving!
Idris
We don’t want to come off like jerks.
But we know that there are scores of content writers out there, and there are even more writers eager to dabble in content creation for clients.
The world of copy and content writing is flourishing. In Edmonton and Alberta, we’ve grown into a community of vibrant professionals with differing skill sets and specializations.
But this is also a caveat. Being a great writing company doesn’t make us the best choice for all companies, and this can be said of every other copy or content writer out there.
We have those days when we talk to prospective clients who simply didn’t get what they were hoping for in their past content writer, or worse, they don’t get any results from their online marketing efforts. They are disappointed, nervous and out of some money.
We all know that content is the central component of any successful online presence, so we decided to create a list of tips to help you make an educated decision when considering a content provider.
You’ve likely seen Death of a Salesman, TV’s Madmen or other shows that reveals dark characters pulling the wool over the eyes of audiences and clients. Marketing can be seen as a dark art, and sometimes specialized service providers make the error of trying to razzle and dazzle buyers and clients with whiz-bang terminology. Don’t fall for it. Overuse of flashy words and phrases at best turns your website into adjective soup that doesn’t help your search ranking and at worst costs you more money for pay-per-click marketing.
Many content writers assert that the key to good marketing content is to understand the Internet tools people are using to connect with each other, which might include web, blog, or social media marketing. We agree with this point, but it’s also important to know who is using which of these tools. Why should you pay anyone to beef up your company’s Facebook page if your best clients are on LinkedIn and Twitter. You’ll be trying to connect with people that may not even be there.
One other thing to watch for: Many journalists are veering to digital content marketing, and their skills in story craft is very useful. But watch out. Content has a specific need to be useful, and it requires a unique set of tools and strategies to be profitable. Revealing story is only one component of that, so beware of journalists who lack internet marketing experience.
This is hard to say, but many great writers are just that, writers. Content specialists need to be more than writers. They need to understand search, research and strategy to know how people find you and who those people are. They need to know how to build audience, attract the right attention and persuade people to act. They do not need to know your industry specifically, but knowing your people and what compels them to buy will make the difference between success and failure.
One of the advantages of content is that it ends up online. You will forever be able to find it… somewhere. Use this to your advantage. Search their blogs, websites and social media accounts. Look through their client lists and testimonials and if they don’t have any, walk away. Also scour the followers and fans on social media. If there are marketing VPs on their LinkedIn account and you are a marketing VP, your needs will likely be better understood than someone with a network of solopreneurs—or vice versa. Don’t make this the big decision, though. Ask for their list of clients first, then snoop.
Searching for a solid content writer/content strategist can be daunting, but the risks of doing it incorrectly can be costly. Follow your possible provider’s posts and social media to get a feel for them, and use the list above to get a sense of their knowledge and skill. Your content and your strategy will be what you hoped for, and you will save on time and cost as you move toward your goals.
Good Hunting!
Idris Fashan
I’ve always avoided calling myself a salesperson.
Visions of plain-clothed hawks who spend their days pounding the pavement or tele-vultures swooping in on unsuspecting victims keeps me from using the terms when describing our corporate responsibilities.
Sales is often seen as a starting point for young people of talent or a career graveyard for people who lack talent. Salespeople keep their minds on the money, rake in what they can, and take a nice commission once the customer signs. Sales is something someone does on their way to doing something else, right?
This couldn’t be further from the truth.
In the last few years, we have tried different methods to promote and market our business while increasing our sales and customers. In that time we have worked for many clients who were also working their various sales and marketing channels, trying to navigate the most effective means while keeping dollars in their pockets.
One of the issues between marketing and sales is that small business owners often lump them together. But there are clear differences between them. Marketing is what you do to persuade potential customers, like advertising, direct marketing, online marketing and public relations. Sales is what you do to transact with the customers through cold calls, warm calls and building leads. Marketing is done from a distance; sales is done up close.
And this is why sales is still the shortest and least expensive way to
We like to think we know a thing or two about marketing, being professional writers and content strategists. The messages you choose to connect to your clients are often dependent upon which medium you choose to connect through them. This process can be costly in time and resources, simply because the rollout of the marketing itself takes time, and you require a team to build effective marketing.
Further to that, marketing campaigns can have several possible purposes, and acquiring new customers is but one option. Marketing is by its very nature an act of persuasion of ideas that were not clear to the reader before they encountered the work. We craft words to help companies make the case that they are a worthy choice for a new buyer.
Sales, on the other hand, can be a swift, high-yield addition to your operation that can dramatically push your bottom line upward in ways that marketing can only do in high-cost scenarios.
But sales will never cost as much.
We also understand that marketing has a magical perception to it that business owners will gravitate to, and this might be because so much talent goes into creating it. But this is marketing’s trap. It cannot do everything well, it can only do one thing well.
Sales is simple. It has one purpose and there is only one way to do it. Get an appointment, present the product, listen for the response, and move forward.
Remember, we don’t buy products just because they’re well marketed. We buy them because they sell—well. In fact, a bloated marketing campaign can sink a product if the initial sales aren’t there to prove its mettle in the marketplace.
So where am i going with this? Trust me, I am not trying to blog us out of a job, if that’s what you might be thinking. But marketing and sales should be efforts that are paired, not isolated. One bolsters the other by providing what the other can’t.
So as you prepare to roll out your next product, program or service, consider your sales strategy first, and then work it alongside the marketing campaigns you develop. Your customers and your sales will thank you for it.
If you need any ideas on how to merge your sales and marketing efforts, visit our contact page, or fill out the form on the top left of the website.
Best of luck,
Idris
I have to be completely honest.
We had a bit of a strange encounter recently.
We received a call on the phone from a gentle chap who was pricing proofreading services for his new company’s website text. The design was complete, and he simply wanted a steady hand and eye to be sure that what he had was clear, complete and error free.
We were happy to take a look and put together a quote, but what I found scared me, and it made it hard to give a basic quote (for the record, we cannot be one thing when we have specialization in several services).
So we decided to talk about it here—gently, in the hopes that the price checker checks our website for some cheap but very useful tips.
This is what we found in his work:
One of the most important elements of web writing, and marketing writing, is this:
You must focus on the client’s benefits first and talk about your features last.
CLIENT’S BENEFITS FIRST.
YOUR. FEATURES. LAST.
The average website has about 6-10 seconds to make its case before the reader makes a beeline for the address bar. Don’t tell them what you have, tell them the benefits quickly, then work on to what it is. One of the easiest ways to do this is to pose a scenario or question. You can use the most common scenario of your target client. Something like:
Are you a [target client] who is [client scenario] while still [secondary scenario]?
We can help you [client benefit] through [your system/technique name or process]
Our [features] can give you the edge on [secondary client benefit], and get your business/customers [client solution].
This might sound a bit choppy at first, but try plugging your benefits and features into the spaces. You can rework the sentences to better highlight them and watch your client benefits rise in the writing. You can even further emphasize them by using bold letters or larger fonts, but be careful not to overdo it.
Keep working the text until you have something that sounds and feels smooth. Test it on some current clients and see if they “feel” the difference compared to what you had before. You might be surprised with the outcome.
Oh, and as for the curious shopper? He ended up choosing someone cheaper, but let’s hope he still pops by! We’d hate for him to miss this…
Cheers,
Idris
Now,
I don’t mean to start off sounding like a bad infomercial for produce-saving tupperware, but many writers find that it’s difficult to explain to prospective clients why paying for a professional writer is worth what may seem like another burden on an already-stretched budget. For one thing, many companies already employ at least a few proficient writers who are often assumed to be capable of taking on writing projects on an as-needed basis. For another thing, our society continues to stress the importance of visual images, and it has become increasingly difficult to wrap our heads around the fact that the writing that goes into an annual report, sales letter, brochure or website is just as important as its design and its effectiveness in showcasing the company’s visual identity. After all, recent studies have reported that the typical visitor to a web page scans only one or two pages—if that—before deciding to purchase what is being offered or to move on to a competitor’s site. Couple that with cliché sayings such as, “A picture is worth a thousand words,” which, to its credit, is backed up with numerous studies that demonstrate the power of visual media, and it’s no surprise that writing is often overlooked.
So why does the work of a good professional writer pay for itself? Many copywriting blogs have exhausted this very topic, but those that I’ve read have all said the same thing: Good copywriters know how to write leads that translate into sales, generating more revenue than what was paid out for the writing itself. Some writers have likened their role to that of a Don Juan-esque character artfully seducing a potential buyer into a sale, while others proclaim to know how to wield the time-tested sales copy formulas that have worked like magic for generations.
And you know what? They’re right.
While I take personal issue with likening a potential buyer to an unsuspecting woman that must be lured into the sack (I’m not making this example up, I swear!), one can’t argue with the fact that sales copy that generates a profit is always worth the cost.
But…
…there are other forms of professional writing whose efficacy may not be as immediately evident or as easily trackable as sales copy but that can have just as much an impact on a company’s bottom line as a swanky mailout package.
Take, for instance, a business plan. Any medium- to large-sized company should be investing in a new business plan at least every 3-5 years, particularly if the company has external shareholders who need to see more than just an annual report to know whether they wish to continue to support the company. Business plans, in conjunction with documents such as annual and fiscal reports, have the power to attract new investors and to maintain the support of existing ones. And while it’s not likely that you’ll ever hear a shareholder say that he or she invested in your company because last year’s business plan had some killer writing, you’ll certainly notice it if that plan fails to convince readers that your company’s management and marketing strategies, projections, and corporate profile make it a worthwhile investment. The same applies when you’re talking about strategic plans, proposals, and annual reports. In these cases, you’re not selling your product; you’re selling your company.
Jim’s a pretty solid writer. Let’s get him to do it!
Now that we have established that there is a direct monetary gain to be made from forms of professional writing other than sales copy, let’s examine other, less tangible reasons for which it’s important to not simply entrust the task of writing, say, an annual report to the marketing team or to the summer intern. First of all, professional writing is just that—a profession. There’s more to it than being a “good writer,” just as there’s more to being a mechanic than being “good with your hands.” You may think that the honor-roll summer students or the marketing gurus who are never stumped to find a good tagline may be perfect for the job, but you’ve got to be quite the writing expert yourself to know whether they’re really on par with the pros or whether they’re just better at writing than you (sorry!).
The marketing team can handle it. It’s not that busy these days!
Second, let’s suppose that there are oodles of top-notch writers in your office—yourself included—and that all of them really are capable of meeting your writing needs. Who will be doing their (or your) job in the meantime? Will you be bringing in other people to take over your “writers’” regular duties, or are you just piling the responsibilities onto the staff and setting the stage for future workload issues and grievances?
Stay tuned for upcoming blogs in which I will expand upon some of the ideas discussed in this post. In particular, I will soon share some tips to help you determine when it’s really worth it to invest in a copywriter (after all—not all writing projects need to be done by a pro); how to determine which copywriters are actually good (many aren’t), and of those that are good, how to choose the one that best suits your company’s specific needs; and why “lower-order” writing concerns such as grammar and punctuation can have a huge impact on readers’ responses to your written documents.
Toodles,
Geneve